The staff was the most wonderful people we have met in any of or stays, Mary welcomed us when we arrived and made the extra effort to ensure we were comfortable. Amber and Reba always asked how we were doing and if there was anything they could get or do for us. Kim cleaned our room and took the time to make it special with the linen being folded and fanned normally seen in 5STAR resorts. Paula ensured we were taken care of on the night shift even though the pool was being serviced. Great coffee with their new machine and breakfast did the job. we will definitely be staying here again
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Robert
mei 2023
Practical facilities. Spacious room. Good fridge. hot water for drinks available all day Staff very helpful. Plenty of towels.
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Judith
augustus 2023
Great location not far from downtown Olean. The hotel was clean and nicely decorated. The room was comfortable and clean. The staff could not have been more welcoming. We had a handicapped accessible room, and there was plenty of room to move around.
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Caron
april 2023
Very happy with asking for towels and tissue box whenever it was needed. The room was located where I would like. Checked the bed and it looks clean. The pillows were decent.
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Diana
september 2023
Breakfast was ok. Pool was very nice. 45 minute walk home from the best pub anywhere, Randy’s up the River. Designated driver business operating in town if you don’t want to hoof it. Very quiet.
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Honkin64
april 2023
Honestly I have stayed at the Best Western University Plus several times in the past and have always enjoyed our stay. Henry is a great help at night, and we are always happy to see him there. Corey made our stay this trip exceptional. He checked us in and was very pleasant and welcoming, then he was back to welcome us the very next morning making sure breakfast was running smoothly. He never missed a beat and honestly we will call continue to be back! Rooms and the entire hotel are spotless
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Hopkins
maart 2022
the hotel was fine. The room and the location were good.
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Mark
november 2021
All staff was extremely friendly, check in was easy and everything was very clean. The beds were soft but comfortable and the breakfast was phenomenal! The room was one of the biggest hotel rooms I've ever been in, and I've been to a decent amount.
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Erinchristine
maart 2023
The beds were extremely comfortable!
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Kris
februari 2023
Room was clean, spacious, and comfortable. The Pharmacopeia toiletries were nice,.I love the citrus smell. It was.great to have a fridge in the room.
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Danielle
april 2023